Policies

Client Agreement Highlights

1.  Services and Compensation

1.1 Services. Coach shall perform the services described herein for the Client in exchange for the compensation agreed upon herein. A high conflict divorce coach is a member of Client’s team and can assist you in a variety of areas which include those set forth below:

• Strategy Partner: Coach can help you to develop a strategy mindset when divorcing an unpredictable, high-conflict individual.

• Consultant: Coach can help you gain insight into the family court system and direct you to trusted professionals (attorneys, paralegals, therapists, private investigators, etc.) who understand the reality of high-conflict divorces.

• Truth Teller: Coach can guide you towards radical acceptance and together you can assess whether your expectations are in alignment with the realities one faces when divorcing a high conflict individual.

• Confidante: Coach can help you manage the heightened stress and anxiety of high conflict divorce and custody battles that no one else seems to understand.

• Clarity: Coach can help you organize your thoughts, goals, and intentions so that you can move forward with a clear, strategic mindset.

• Communication Co-Pilot: Coach can guide you in learning to communicate more effectively with a high-conflict co-parent (or family court professionals) when stakes are high and there is little room for error.

• Guide: Coach can provide the tools you need to navigate issues during the height of conflict. You do not have to make this journey alone.

• Cheerleader: Coach can cheer you on as you embark on your new life.

1.2 Compensation.  Coach charges fees based on the appointment time scheduled. The hourly fee is currently $90 per hour (subject to change) with a one-hour minimum per session. (Note: Actual talk time is 55 minutes, with 5 minute buffer.) Longer and shorter sessions may be scheduled as requested and may be pro-rated depending on circumstances. If Client requests Coach to do work outside of sessions, this will also be charged at $90 per hour (subject to change.)

1.3 Cancellation Policy. Please remember to cancel or reschedule at least 24-hours in advance of your appointment. If you do not cancel at least 24 hours prior to your appointment or if you are no-show for your appointment, you will be charged the full fee for the appointment time scheduled. This is necessary because a time commitment is made to you and held exclusively for you.

1.4 Refunds. Sessions are not refundable nor are they transferable.

1.5 Session Preparation. Client is expected to be prepared for each session. New Clients must submit new client paperwork and the divorce coaching/consulting agreement at least 24-hours in advance of the scheduled session.

2.  Client’s Responsibilities

• Sign in to online appointment or answer phone at the appointment time. If you are more than 15 minutes late for a coaching call, the session will be canceled, and you will be charged for the session.

• Come to the session with an open mind and a willingness to act in your child’s best interest.

• Complete client paperwork and/or submissions at least 24-hours in advance of our session. Failure to do so will result in the appointment being cancelled and you will be charged for the session.

3.  Confidentiality

1.1 Confidential Information: means any information reasonably understood to be confidential, whether written or oral, tangible or intangible, disclosed by Client to the Coach, or which may otherwise become known to the Coach regarding Client. During and after the Term, the Coach shall hold in trust and confidence – and take reasonable precautions to protect – all Confidential Information. Notwithstanding the foregoing, Confidential Information shall not include information that: (a) is generally available to the public other than through disclosure by the Coach; or (b) was known to Coach prior to its disclosure by Client, or becomes available to Coach after such disclosure, in either case from a third party source that lawfully obtained the information.  Coach may disclose Confidential Information to the extent compelled by judicial or governmental process; provided Coach gives Client prompt notice thereof so that Client can obtain a protective order or otherwise oppose the disclosure.

1.2 Confidentiality: All information disclosed by Client in coaching sessions, including but not limited to personal details, work-related issues, and session notes, is considered strictly confidential. Coach agrees not to disclose this information to any third party without Client's prior written consent. Coach will use her best efforts to keep Confidential Information, confidential, pursuant to the terms set forth in this Agreement. However, communications between Coach and Client are not protected by a confidentiality privilege. This means that any communications may be discoverable during a divorce, custody, or other legal proceeding. To be clear, Coach is neither an attorney nor therapist and must respond to requests for communications, documents, or to provide testimony to the extent compelled to by applicable law.

1.3 Exceptions to Confidentiality: This confidentiality is not legally privileged like therapy or law and is subject to the following exceptions:

1.3.1     Risk of Harm: If Coach has a reasonable belief that Client poses an imminent danger of serious harm to themselves or others.

1.3.2     Illegal Activity: If Client discloses involvement in current or planned illegal activities.

1.3.3     Legal Mandate: If Coach is legally compelled to disclose information, such as by a subpoena or court order.

1.3.4     Reporting Abuse: If Client discloses abuse of a child, elder, or dependent adult.

1.3.5     Coach will inform you if confidentiality must be broken, unless doing so would put Client or someone else at risk.

1.4    Technology Risk: Client should bear in mind that digital communication is not always secure.

1.5 Note Taking: Coach will make every effort to limit herself to paper notes. All notes from sessions – paper and digital -- belong to Coach and will be destroyed periodically.

1.6 Client Consent: Client may authorize the release of information to specific individuals or organizations, and may revoke this permission at any time in writing.

4.       Term and Termination

4.1    Term. The term of this Agreement will begin on the date executed by Client and will continue until the termination as provided in Section 4.2 below.

4.2    Termination. Services can be terminated by either Party at any time and for any reason. Coach may terminate coaching services after appropriate discussion with Client and a termination process if Coach determines that the coaching is not being effectively used or if Client is in default on payment. Coach will not terminate the relationship without first discussing and exploring the reasons and purpose of terminating beforehand.

5.       Liability.

Neither party will be liable to the other for any indirect, incidental, consequential, special or exemplary damages relating to this agreement, even if such party has been advised of the possibility of such damages. Except where this provision is prohibited by law, neither party’s maximum, aggregate, cumulative liability to the other relating to this agreement shall not exceed the amounts paid under this agreement.

6.       Miscellaneous

6.1 No Third-Party Beneficiaries. This Agreement is not for the benefit of any third party and shall be deemed not to give any right or remedy to such third party, whether referred to herein or not.

6.2 Governing Law/Attorney’s Fees. This Agreement shall be construed under and according to the laws of the State of Pennsylvania. In the event litigation shall be instituted to enforce any provision of this Agreement, the prevailing party shall be entitled to recover reasonable attorney’s fees and expenses incurred in the litigation in addition to any other recovery to which that party may be legally entitled.